The communication guide outlines who can message whom within different group settings. This helps ensure that communication flows appropriately between staff, members, and guardians.


Staff

This section shows how staff members can communicate depending on whether the group is open or closed.


  • Open group:

    In open age groups, communication is more flexible.


    DM Messages to Staff

    Shows which staff roles can send direct messages to other staff members.


    DM Messages to Players and Guardians

    Shows who staff can message based on the player’s age and guardian setup.


    Group Messages to Staff

    Staff roles that can send group messages to other staff groups.


    Group Messages to Players and Guardians

    Indicates whether staff can send group messages to players and/or guardians.


    Wall Posts

    Permissions for posting and reacting to wall posts within the group.





  • Closed age group:

    In closed age groups, communication settings are more restricted. The image below explains the limitations.

Members and Guardians

This section explains how members and their guardians can communicate with others based on the group setting.


DM Messages to Staff

Shows which staff, members and guardians can message directly.


Group Messages to Staff

Shows if members and guardians can send group messages to staff.


Group Messages to members and Guardians

Indicates if members or guardians can message others in the same group.


Wall Posts

Permissions to post on or react to wall posts.


Open age group:

Members and guardians may have more visibility and contact options.


Closed age group:

In private groups, communication is limited to ensure privacy.