A recurring subscription service in Abler is used when you want to offer automatic, repeat billing—typically for services like monthly training fees, club memberships, or other ongoing programs. When a user subscribes, payments are automatically charged on a regular basis (e.g. every month or every 4 weeks) based on the settings you define. You can also control things like commitment periods, cancellation terms, and capacity limits.

This guide walks you through how to set up a recurring subscription in Abler’s web shop.



Step 1: Navigate to the subscription creation flow


Go to: Services Overview → Create → Create Subscription Service


Step 2: Fill out the service details

Once the subscription setup window opens, fill in the following fields:


General Settings

  • Name: Monday night football – This title appears in the online shop.
  • Information: Add a description of the course.
  • Category: Select the category of service, e.g., Course.
  • Group: Monday night football – This means all who purchase the course are placed in a group called Monday night football. If you haven´t created group for that particular camp you need to do so first under groups.
  • Activity Type: If none apply, select Other.
  • Public or Private (Visible in Online Shop): Decide whether the course should be visible in the online shop or not.
  • Receiving Account: Choose the correct bank account.

Remove Members from Group When Subscription Ends (Recommended to use)

  • If selected, members are automatically removed from the sub-groups when the subscription ends.
  • If the member does not have another active subscription linked to a different sub-group, they will also be removed from the main group.
  • This setting can be adjusted in Settings.

Creating an Email Template and Survey for Purchases


You can create an email template for those who make a purchase. This allows you to send a customised confirmation email from your organisation when a customer buys a subscription. See more details here.


If you require additional information during registration, consider setting up a survey. This helps you collect important details from participants upon sign-up. See more details here.


                                                                                                                                                            


Creating an Option/s (Service option)


Single Choice: Check this box if users should only be able to select one option (e.g. either 1x week or 2x week) - This is recommended for subscription services. If unchecked, users can select multiple options.


Click Create Option to open a new window and enter the following:


Subscription Option Fields


Name: For example: “1x week”, “2x week”, “3x week”. This will appear in the web shop.


Subscription Period:


Example 1: Set to 1 month for monthly auto-renewals.

Example 2: Set to 4 weeks for renewals every 4 weeks.

You can adjust the frequency to suit your needs.

Number of Renewals: Defines how long the subscription lasts. For example, 12 renewals = one year and if unlimited is selected it continues until it is cancelled.


Commitment Period: The user cannot cancel the subscription until this period ends.


Cancellation Notice: The time that must pass after the user cancels before the subscription stops.


Price: Set the price for this subscription option.


Step 4: Activation and Timing


Choose when the subscription becomes active:


Option 1: Immediately after the first payment.

Option 2: Starting from the 1st of the following month.


Step 5: Final Settings


Registration Open/Close: Set when registration starts and ends.


Capacity Limit: If there’s a maximum number of spots, enable this and enter the limit.


Waiting List: Enable if you want to allow a waiting list when full.


Status:


Open = visible in the web shop

Closed = only visible to admins

Groups:

It’s important to attach the correct group to the subscription. This ensures that participants are automatically placed in the right group upon registration. Once grouped, you can schedule events, track attendance, and send targeted communication to participants.


Tip: Create matching subgroups for each subscription level (e.g. 1x week, 2x week, 3x week) for easy management.