In Abler, when a user registers for a service, or an admin registers someone to a service, an invoice is automatically generated. This invoice forms the foundation of the payment process.
  1. Invoice: The starting point, created upon registration for a service.
  2. Transaction: The invoice is paid through one or multiple transactions. Payment methods can include card payments, automated discounts, or other transaction type created by the admin.
  3. Card Settlement: Once the card payment is processed, the payment provider finalizes it through a settlement. See more explanation below. 


A settlement refers to the process of transferring funds collected from customers (via card payments) to the service provider's club or organization. After a invoice is made and paid for, the card payment processor settles the funds, and Abler reflects these transactions in the platform for transparency and record-keeping.

How Settlements Work in Abler

1. Customer Makes a Booking

  • A customer books a service through the Abler platform and pays using a credit or debit card.
  • The payment is securely processed by our integrated card payment provider.

2. Funds Collected by Payment Processor

  • The payment processor holds the funds temporarily while the transaction is validated and cleared.

3. Settlement to the Club

  • Once the payment is cleared, the card processor transfers the funds to the club's designated account.
  • Settlement timelines can vary depending on the processor but are typically within 2–7 business days.

4. Settlement Details in Abler

  • Abler automatically records and displays the settlement details in the platform, providing a clear breakdown of product/service bought, amounts, fees, dates and what participants is behind the settlement and more. This can be both be viewed within Abler or within reports downloaded via Excel or CSV.  See example below.

Where to Find Settlement Information in Abler


Abler provides a dedicated section for tracking settlements, ensuring you can easily monitor your financial transactions.


Note: If you notice a negative number in the payout, it indicates a refund processed through Abler.


Steps to View Settlements:
  1. Log in to Abler and navigate to the Finance section on the left.
  2. In Finance, select Settlements.
  3. Use the Filters to search for settlements by date range and/or division.
  4. Now you can see the settlements, including the payout amounts and associated fees. To look at each settlement in more detail, you can either:
    a) Select a single settlement by clicking the circle next to it, or
    b) Multi-select multiple settlements
  5. Once you have selected the settlement/s you want to look at click on Other and export the details to Excel for further analysis.

 

In the Excel download, you will find two tabs: Payments and Transactions.

         
 The Payments tab provides detailed information about each settlement, including:

  1. Settlement Number: A unique identifier for the settlement.
  2. Paid Date: The date when the settlement was paid to the club.
  3. Payout: The net amount transferred to the club after fees.
  4. Gross Amount: The total amount before any fees are deducted.
  5. Transaction Fees: The amount deducted by the card provider for processing the transactions.
  6. Transaction Count: The total number of card transactions included in the settlement


The Transactions tab provides detailed information about each card transaction included in the settlement. Here’s what you’ll find:

  1. Participant: The name of the participant involved in the transaction.
  2. Payer: The name of the individual who made the payment.
  3. Service Bought: The service or product purchased.
  4. Invoice Number: A unique reference number that can be looked up in Abler for additional details.
  5. Net Amount: The final amount received after fees are deducted.
  6. Fees: The transaction fees charged by the card provider.
  7. Gross Amount: The total amount charged to the payer before any fees are deducted.


This tab provides a comprehensive breakdown of every transaction behind a settlement, making it easy to track and review details.

How to Look Up Invoices in Abler


Follow these steps to look up an invoice in Abler:

  1. Navigate to the Search Bar:

    • Locate the search bar at the top of the Abler interface.

  2. Enter the Invoice Number:

    • Type invoice: [number] into the search bar. Replace [number] with the invoice number found in Column I of the Excel download.
    • For example: invoice: 123456.

  3. Search:

    • Press Enter to perform the search. This will take you directly to the specific invoice.

  4. View the Transaction Details:

    • On the invoice page, you can view all related transaction details.


  5. Check the Authorization Number:

    • Click the Paid button to view the authorization number.
    • Match this number with the transaction listed in Column U of the Excel download for verification.


By following these steps, you can quickly locate and cross-reference invoices and transactions within Abler.