NOTE: To issue refunds, you must have payment rights. Club administrators decide who gets payment rights.


You can refund card payments for events through Abler, using either the app or a computer. Once processed, the cardholder will receive their refund within two days. 

On the web:

  1. In Coach HQ, select the relevant age group in the left-hand menu.
  2. Go to the Events tab. If the event has passed, you can open the event calendar and find the event there.
  3. Select the relevant event, and go to the Payment tab.
  4. Select the member you want to refund, and then select Cancel invoice on the Edit menu.
  5. The payment will be refunded, and the payer will receive a notification on their phone when the reimbursement is processed.


In the app:

Take a look at the video below to see how to refund payable events in the app (user interface in Icelandic).



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