In Abler, a settlement refers to the process of transferring funds collected from customers (via card payments) to the service provider's club or organization. After a booking is made and paid for, the card payment processor settles the funds, and Abler reflects these transactions in the platform for transparency and record-keeping.


How Settlements Work in Abler

1. Customer Makes a Booking

  • A customer books a service through the Abler platform and pays using a credit or debit card.
  • The payment is securely processed by our integrated card payment provider.

2. Funds Collected by Payment Processor

  • The payment processor holds the funds temporarily while the transaction is validated and cleared.

3. Settlement to the Club

  • Once the payment is cleared, the card processor transfers the funds to the club's designated account.
  • Settlement timelines can vary depending on the processor but are typically within 2–3 business days.

4. Settlement Details in Abler

  • Abler automatically records and displays the settlement details in the platform, providing a clear breakdown of amounts, fees, dates and what participants is behind the settlement.

Where to Find Settlement Information in Abler


Abler provides a dedicated section for tracking settlements, ensuring you can easily monitor your financial transactions.


Note: If you notice a negative number in the payout, it indicates a refund processed through Abler.


Steps to View Settlements:
  1. Log in to Abler and navigate to the Finance section on the left.
  2. In Finance, select Settlements.
  3. Use the Filters to search for settlements by date range and/or division.
  4. Now you can see the settlements, including the payout amounts and associated fees. To look at each settlement in more detail, you can either:
    a) Select a single settlement by clicking the circle next to it, or
    b) Multi-select multiple settlements
  5. Once you have selected the settlement/s you want to look at click on Other and export the details to Excel for further analysis.

 

In the Excel download, you will find two tabs: Payments and Transactions.

         
 The Payments tab provides detailed information about each settlement, including:

  1. Settlement Number: A unique identifier for the settlement.
  2. Paid Date: The date when the settlement was paid to the club.
  3. Payout: The net amount transferred to the club after fees.
  4. Gross Amount: The total amount before any fees are deducted.
  5. Transaction Fees: The amount deducted by the card provider for processing the transactions.
  6. Transaction Count: The total number of card transactions included in the settlement


The Transactions tab provides detailed information about each card transaction included in the settlement. Here’s what you’ll find:

  1. Participant: The name of the participant involved in the transaction.
  2. Payer: The name of the individual who made the payment.
  3. Service Bought: The service or product purchased.
  4. Invoice Number: A unique reference number that can be looked up in Abler for additional details.
  5. Net Amount: The final amount received after fees are deducted.
  6. Fees: The transaction fees charged by the card provider.
  7. Gross Amount: The total amount charged to the payer before any fees are deducted.


This tab provides a comprehensive breakdown of every transaction behind a settlement, making it easy to track and review details.


How to Look Up Invoices in Abler


Follow these steps to look up an invoice in Abler:

  1. Navigate to the Search Bar:

    • Locate the search bar at the top of the Abler interface.
  2. Enter the Invoice Number:

    • Type invoice: [number] into the search bar. Replace [number] with the invoice number found in Column I of the Excel download.
    • For example: invoice: 123456.
  3. Search:

    • Press Enter to perform the search. This will take you directly to the specific invoice.
  4. View the Transaction Details:

    • On the invoice page, you can view all related transaction details.



  5. Check the Authorization Number:

    • Click the Paid button to view the authorization number.
    • Match this number with the transaction listed in Column U of the Excel download for verification.


By following these steps, you can quickly locate and cross-reference invoices and transactions within Abler.